CASE STUDY — DECKING
90 Warm Leads. 60 Days.
Zero Extra Staff.
See how Denver Deck Builders — a multimillion-dollar Colorado construction company — used IBP's Voice AI to stop losing jobs to voicemail, capture structured leads around the clock, and free their team to focus on what actually makes money.
Results reflect operational data over 60 days. Close rates are the client's private business.
The Receipts
Inbound Calls
Over 60 days
Calls Answered by Voice AI
Instead of going to voicemail
Warm, Pre-Qualified Leads
With full structured intake data
Admin Time Saved
Just from lead intake automation
We captured the pipeline data. What they did with it is their story to tell.
THE BEFORE
Every Missed Call Was a Job
Walking Out the Door
During busy season, Denver Deck Builders' phones rang constantly - but the team was on job sites. Calls stacked up in voicemail. Leads went cold. Good prospects moved on to whoever answered first.
01. After-hours and weekend calls went unanswered at times- no coverage, no fallback.
02. Voicemail was okay at best but all it takes is 5 mins for a lead to be gone
03. No consistent intake process - job details scattered
04. Hot leads went cold - or called a competitor - before anyone could follow up.
05. Staff spent real time chasing unqualified callers with no job details in hand.
06. Busy-season call spikes overwhelmed the phone line
WHAT IBP SET UP
A Voice AI Receptionist That
Never Misses a Ring
IBP configured a Voice AI receptionist tuned specifically for Denver Deck Builders — not a generic call center bot. It picks up every call the team can't answer. Day, night, or weekend.
Always On
Voice AI picks up every unanswered call automatically — no voicemail, no missed opportunity, no extra headcount required.
Structured Every Time
Every call follows the same intake playbook: name, number, email, job address, what they want done, and how hot the lead is. Zero variance.
Delivered to the Team
After every AI-handled call, the sales team gets a single clean text with everything they need to follow up fast and confidently — no note-chasing, no guessing.
WHAT ACTUALLY CHANGED
From Leaky Voicemail Bucket to a
Clean, Working Pipeline
We're not going to guess what they closed. That's their business. What we can show you is what changed in their pipeline — and what that meant for their team.
90 warm, pre-qualified leads delivered with full intake data — no chasing, no guessing, no partial voicemails.
The sales team has customer info in hand for every missed call — delivered by text with everything they need to call back fast.
After-hours and weekend calls are covered — no on-call owner, no missed Saturday morning project inquiries.
Busy-season spikes no longer overwhelm the office — the system scales with call volume automatically.
An estimated 7.5–15 hours of admin work estimated removed from the schedule in just 60 days.
We don't know how many of those 90 leads they closed. That's their private revenue story. What we know is that 90 structured, warm leads showed up in their inbox where voicemail black holes used to be. The rest is up to their sales team — and they're good at their jobs.
“
Austin/IBP has set this system up for our multimillion dollar construction company and it's worked perfectly for us!! Couldn't recommend his product enough!!
— Denver Deck Builders | Colorado
Real client. Real words. Unedited.
WANT THE FULL STORY?
Read the Complete Case Study on the IBP Blog
We broke down every detail - the call data, the lead math, the time savings, and the engineering logic behind why this system works. If you want the numbers in full, it's all there.
Lead Recovery • Voice AI • 60-Day Case Study
Voice AI Boosts Leads for Colorado Deck Builder
8 min read
YOUR TURN
Are Missed Calls Costing You
Deck Jobs Right Now?
IBP's Voice AI receptionist works the same way for HVAC, plumbing, electrical, painting, roofing, and landscaping contractors. If your phone is ringing and nobody's answering — let's fix that.
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