IBP gives plumbing contractors a 24/7 AI system that responds to every call within 60 seconds — qualifying emergencies, booking service calls, and capturing leads while you're under someone's sink.
Emergency call ready · < 60 sec response · Works on your existing number
Plumbing is the most urgency-driven trade in home services. A burst pipe, a backed-up sewer, or a failed water heater is not a "we'll call around" situation — it's a crisis. Homeowners in a plumbing emergency call multiple plumbers simultaneously and book the first one who responds. If you're missing calls, you're handing revenue to your competitors.
The homeowner has water on their floor. They call you, then call two others. You're finishing a job. They get a voicemail. The second plumber texts back in 90 seconds. They book him before you even see the missed call.
Water heater failures, sewer backups, frozen pipes — the highest-value emergency jobs happen at night and on weekends. Without after-hours AI coverage, those jobs go to whoever has 24/7 availability.
Not every plumbing call is an emergency. Kitchen remodels, bathroom additions, water softeners — these leads shop multiple plumbers. The one who responds in 60 seconds wins the estimate. The rest get ignored.
The homeowner felt heard. The job was booked before a competitor even listened to their voicemail.
Plumbing has the shortest decision window of any trade. Unlike roofing where homeowners take days to decide, plumbing decisions happen in minutes during emergencies. Research shows plumbing leads contacted within 1 minute close at 4x the rate of leads contacted after 5 minutes. IBP puts you in that 1-minute window every single time.
A burst pipe needs immediate human callback. A leaking faucet can book a next-day appointment. IBP qualifies which is which and handles them appropriately — triggering immediate escalation for true emergencies and automated booking for scheduled service.
The average plumber misses 35% of all calls outside of business hours. These are often the highest-value, highest-urgency jobs — and they go to whoever is available. Emergency plumbing jobs average $1,200-$4,000. A plumber capturing just 2 extra after-hours jobs per month adds $28,000-$96,000 per year.
Kitchen remodels, bathroom rough-ins, water softener installs — these homeowners send 3-5 requests. IBP's 60-second text response puts your name at the top of the homeowner's mind before the other 4 even return the call.
A $300 drain cleaning job that generates a 5-star review can lead to a $15,000 remodel recommendation from that same homeowner. IBP automates review requests after every job — building the compound effect.
The most popular IBP plan for plumbers.
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IBP qualifies the emergency level during the initial text exchange. True emergencies (active flooding, gas smell with water involvement) trigger an immediate escalation notification to you.
Yes — 24 hours a day, 7 days a week, 365 days a year. Including holidays.
Yes. IBP asks qualifying questions configured for your business — severity, location in home, whether water is actively leaking.
The responses are sent in your business name and feel natural. If directly asked, IBP is honest — but most customers focus on getting their issue resolved quickly.
IBP uses its own calendar. Integration options are discussed during onboarding.
Yes. IBP is configured during onboarding for residential, commercial, or both.
Most plumbing contractors are live within 5-7 business days from kickoff.
The Growth Engine at $597/month is most popular. For 24/7 Voice AI that handles full emergency conversations, the Virtual Office tier is the upgrade path.

Instant Business Pro
AI Automation for US Contractors.
Providing missed call text back, AI receptionists, and reputation management for
HVAC, Roofing, Plumbing, Electrical, Painting, Decking, and Home Services nationwide.
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